Frequently Asked Questions
Are You Experiencing a Crisis Emergency?
Please contact our crisis emergency line. An experienced clinician is available 24 hours a day, 365 days a year to provide emergency services to Jackson and George counties.
Office Hours
Monday – Friday 8:00 – 5:00 pm
Emergency 24/7
Night groups available
HIPPA Privacy Statement
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Abuse, Neglect & Exploitation
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Our experienced therapists and staff will create a mental health care plan that addresses your specific needs, and we are here to answer all of your questions and acknowledge your concerns. At Singing River, we not only provide outstanding care and treatment, but are committed to the improvement of the quality of life for our patients.
All individuals requesting services are screened to determine the most appropriate treatment recommendations. Our staff strives to make each interaction with patients clear, concise, and inviting.
If you do not have insurance, bring proof of income to your first appointment and we will work with you to develop fees and payments. Fees are on a sliding scale, based on your income. Depending on your circumstances and treatment needs, a grant for treatment may also be possible.
There are income based programs available to help you pay for your medication if you cannot afford them.
Singing River Services is committed to protecting your privacy. Read our HIPAA statement linked in the side column.
Expect to be here for about two hours. You will typically see two people at your first appointment. First, you will meet with our intake specialist. This is whom you will need to provide your identification, contact, insurance, and proof of insurance information. Second, you will meet with a therapist. Our therapists are Masters level mental health specialists who will work with you at intake to address your current mental health needs, develop a treatment plan, and connect you with the people you need to be evaluated by, such as a psychiatrist.
You will need to bring:
-identification
-social security card
-insurance card
-Medicare or Medicaid cards
-identification
-social security card
-insurance card
-Medicare or Medicaid cards
